Privacy Policy

Last updated: April 2026

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you use Numstash, we collect the following information:

Account information: Username, email address, and hashed password
Transaction data: Wallet top-ups, order history, refunds, and transaction records
Virtual number orders: Service requested, country, phone number received, and SMS code
SMM orders: Platform, service type, link/URL submitted, quantity, and order status
Payment information: Payment amounts and Flutterwave transaction references (we do not store card details)
Usage data: IP address and approximate location for security purposes

2. How We Use Your Information

To create and manage your account
To process virtual number and SMM orders
To process payments and manage your wallet balance
To send transactional emails (verification, password reset, order updates)
To detect fraud and prevent abuse of our platform
To improve our services based on usage patterns

3. Third-Party Services

We work with trusted third-party service providers to process payments, deliver virtual numbers, fulfill social media orders, and send transactional emails. We only share the minimum information necessary with these partners to fulfill your orders. Their handling of your data is governed by their respective privacy policies.

4. Data Security

Passwords are hashed using bcrypt and never stored in plain text
All pages are served over HTTPS (SSL encrypted)
Payment card details are never stored on our servers — all payment processing is handled by Flutterwave
Email verification tokens expire after 24 hours

5. Data Retention

We retain your account and transaction data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Opt out of non-transactional communications

To exercise any of these rights, contact us via WhatsApp or email below.

7. Cookies

We use session cookies to keep you logged in. We do not use tracking or advertising cookies. No third-party cookies are placed on your browser by Numstash.

8. Children's Privacy

Numstash is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a minor has created an account, contact us and we will remove it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via email. Continued use of Numstash after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or requests, contact us:

WhatsApp: +234 704 850 5935
Email: contact.numstash@gmail.com